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Privacy policy


The purpose of this policy is to inform website visitors about the protection of their privacy at TIK d.o.o.


We protect your privacy:
• by ensuring that visits to our website are anonymous. You can navigate the TIK d.o.o. website anonymously. To improve our online presence, we only process statistical data and not data that could be linked to you, unless you have given us your consent;
• in the case of the collection, processing or use of your personal data on the website, you are notified of this on the website. Without your express consent, we will not automatically collect, process or use any personal data related to your visit to the website, except as provided for in this Policy;
• with state-of-the-art security measures.
The decision on what information about your visit you want to give us is entirely up to you.


DATA CONTROLLER
The controller of the personal data that you provide to us is TIK d.o.o., which manages personal data in accordance with its legal obligations.
Full name: TIK d.o.o., proizvodnja medicinskih pripomočkov
Address: Goriška cesta 5b
Postcode and place: 5222 Kobarid
Registration number: 5034035000
Website: www.tik.si
Email address: info@tik.si


TIK d.o.o. may process personal data obtained from you especially when you:
• use our website,
• contact us,
• participate in our promotions and order our free samples.


TIK d.o.o. only collects data from visitors to its website that is given voluntarily and does not require users to provide the data as a condition for making a purchase or visiting our website.


PROCESSING THE PERSONAL DATA THAT IS PROCESSED WHEN SENDING FREE SAMPLES
The controller of your personal data is: TIK d.o.o., Goriška cesta 5b, 5222 Kobarid. The purpose(s) for which personal data is processed: we process your personal data solely in order to send you free samples and, provided that you have subscribed to e-notifications, to inform you about various important events and offers, news, good practices, educational content, new products, and various tips and recommendations. We process personal data based on your consent. The personal data that we process includes: your name and surname, address and place of residence and email address if you chose to receive notifications. We will not share your personal data with anyone. We will only process your personal data for as long as necessary to achieve the purpose for which it was collected. Where personal data is processed in order to receive electronic messages from TIK d.o.o., we will process it until you withdraw your consent.


Individuals have the following rights in relation to the processing of their personal data:
• right to consultation and rectification,
• right to block,
• right to the erasure or restriction of processing of your personal data,
• right to object to the processing of your personal data.


The easiest way to exercise your rights is to submit your request to us at:


• email: gdpr@tik.si


• address: TIK d.o.o., proizvodnja medicinskih pripomočkov, Goriška cesta 5b, 5222 Kobarid


PROCESSING THE PERSONAL DATA THAT IS PROCESSED VIA THE ELECTRONIC CONTACT FORMS
The controller of your personal data is: TIK d.o.o., Goriška cesta 5b, 5222 Kobarid. The purpose(s) for which personal data is processed: we process your personal data solely to be able to communicate with you and to answer your questions and wishes.
We process personal data based on your express consent. The personal data that we process includes: your name and surname and email address to be used for sending messages. We will not share your personal data with anyone. Only TIK d.o.o.’s contractual personal data processors, in this case the email program provider, will come into contact with your personal data. We will only process your personal data for as long as necessary to achieve the purpose for which it was collected or subsequently used. In this case, we will keep your personal data for a further 12 months after receipt of your message. After this, TIK d.o.o. will permanently erase it.


Individuals have the following rights in relation to the processing of their personal data:
• right to consultation and rectification,
• right to block,
• right to the erasure or restriction of processing of your personal data,
• right to object to the processing of your personal data.


The easiest way to exercise your rights is to submit your request to us at:


• e-naslov: gdpr@tik.si


• naslov: TIK d.o.o., proizvodnja medicinskih pripomočkov, Goriška cesta 5b, 5222 Kobarid


PROCESSING THE PERSONAL DATA THAT IS PROCESSED WHEN YOU SUBSCRIBE TO THE E-NEWSLETTER (E-NOTIFICATIONS) AND PARTICIPATE IN OUR PROMOTIONS
The controller of your personal data is: TIK d.o.o., proizvodnja medicinskih pripomočkov, Goriška cesta 5b, 5222 Kobarid. The purpose(s) for which personal data is processed: we process your personal data solely in order to inform you about various important events and offers, news, good practices, educational content, new products, various tips, recommendations and invitations to various events and in order to provide certain products, etc. We process personal data based on your express consent.


The personal data that we process includes:


• for natural persons: name and surname, gender, address, place and country of residence, telephone, age in years, email address;


• for legal entities: company name, address, place and country of establishment, email address.



We will not share your personal data with anyone. Only TIK d.o.o.’s contractual personal data processors, in this case the web hosting provider and the e-newsletter service provider, will come into contact with your personal data. We will only process your personal data for as long as necessary to achieve the purpose for which it was collected or until your cancellation. After this, TIK d.o.o. will permanently erase it pursuant to the law governing the protection of personal data. If you participate in our promotions, we will keep your data for up to 12 months after the product has been sent. After this, TIK d.o.o. will permanently erase it.


Individuals have the following rights in relation to the processing of their personal data:
• right to consultation and rectification,
• right to block,
• right to the erasure or restriction of processing of your personal data,
• right to object to the processing of your personal data.


The easiest way to exercise your rights is to submit your request to us at:


• email: gdpr@tik.si


• address: TIK d.o.o., proizvodnja medicinskih pripomočkov, Goriška cesta 5b, 5222 Kobarid


PROCESSING THE PERSONAL DATA THAT IS AUTOMATICALLY COLLECTED BY THE WEBSITE ANALYTICS
The cookies used by most of today’s websites at home and around the world enable fast, friendly and easy interaction with websites and give you a friendly user experience if you consent to their use. Certain cookies help us sample and segment visitors in order to provide content that is closest to the interests and preferences of individual web users. Cookies are small files that the server sends to the user’s browser while browsing the website. The received cookie is then installed on the device (computer, tablet, smartphone) being used to browse the website.


I. Cookies on the website of TIK d.o.o.
The cookies we use do not contain personally identifiable information. TIK d.o.o. does not profile website users. Data generated by cookies about your use of this website (including your IP address) is transmitted and stored by TALLWEB d.o.o. on servers located in the EU.


II. WordPress Privacy Policy
TIK d.o.o.’s website runs on the WordPress platform and uses cookies for its operation. Cookies are small files that are installed on your computer. Some are required for the website to function, while others improve the user experience. Cookies are either short-term or long-term. They are deleted after they expire. They can also be deleted manually.


Cookies do not contain personal data or personally identifiable information.


As part of the use of the TIK d.o.o. website, the following cookies are used:
• this website uses cookies that are essential for its basic operation and enable the ordering of samples,
• this website uses cookies to collect information about the use of the site. These tracking cookies allow us to analyse visits and the viewed content. They are anonymous and do not allow the tracking of specific identified users,
• this website uses cookies that enable the anonymous tracking of information. These advertising cookies are used to adjust our advertising to your needs. Analytics cookies will only be installed if you allow cookie use. For more about the cookies used by Google Analytics, please visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.


LAWFULNESS OF THE PROCESSING OF YOUR PERSONAL DATA
TIK d.o.o. shall always obtain the personal data, and purposes of processing personal data, which it may process, from the data subjects on the basis of their consent given in advance.


CATEGORIES OF INDIVIDUALS WHOSE PERSONAL DATA IS PROCESSED
TIK d.o.o. processes the personal data of:
• individuals who, on the basis of consent, choose to participate in promotional events and contact TIK d.o.o.,
• its employees,
• individuals whose personal data TIK d.o.o. processes subject to some other legal basis.


WHO PROCESSES YOUR PERSONAL DATA
Your personal data is processed by:
• TIK d.o.o. employees, in those positions where the personal data of individuals is processed due to the nature of the work,
• competent national authorities and public bodies in the exercise of their legal powers;
• contractual processors of TIK d.o.o. who are fulfilling TIK d.o.o.’s requirements regarding the processing of the personal data of individuals and with which TIK d.o.o. has signed appropriate contracts on the processing of the personal data of individuals and guarantee the same standard of personal data protection as if the processing was carried out by TIK d.o.o.,
• third parties, but solely and exclusively on the condition that you have been specifically informed of this before you have given us your personal data,
• other persons, where there exist legal grounds for them to obtain and process personal data.


DOES TIK d.o.o. DISCLOSE YOUR PERSONAL DATA?
TIK d.o.o. guarantees that it will protect the received personal data of individuals against unauthorised disclosure and communication to unauthorised third parties in accordance with applicable regulations governing the protection of personal data.
In the event of any misuse or breach, the user’s personal data may be communicated at the request of law enforcement to the competent authorities for further action.


HOW DOES TIK d.o.o. PROTECT YOUR PERSONAL DATA?
TIK d.o.o. protects personal data carefully. Both the premises where the personal data is located and the hardware and software on which the personal data is stored are protected using organisational and/or technical measures that prevent unauthorised persons from accessing the personal data.
Access to TIK d.o.o.’s data processing network is protected from the outside world by a firewall system. Applications used at TIK d.o.o. are protected with usernames and passwords that are different for each person. Authorisations are given only to employees who need individual authorisations to carry out their tasks and duties.


WE WILL BE HAPPY IF YOU ALSO HELP PROTECT YOUR PERSONAL DATA
Your responsible handling of personal data means less privacy-related risks for all of us.


RECEIPT OF ELECTRONIC NOTIFICATIONS
By using the online form available on TIK d.o.o.’s website, you can subscribe to electronic notifications that inform you about various important events and offers, news, good practices, educational content, new products, various tips, recommendations and invitations to various promotions, etc.


If you no longer wish to receive TIK d.o.o.’s email newsletter, you can easily unsubscribe:
• by clicking on unsubscribe, which can be found in every email we send to you,
• by notifying us at our electronic or physical address: gdpr@tik.si or TIK d.o.o., proizvodnja medicinskih pripomočkov, Goriška cesta 5b, 5222 Kobarid, Slovenija.


SOCIAL NETWORKS
Participation and posting on social networks is voluntary. We politely ask that you communicate with other social network users in a friendly and respectful manner when participating. You are warmly invited to follow TIK d.o.o. on social networks!


TIK d.o.o. uses the following social networks:
• Facebook: https://www.facebook.com/tikkobarid/
• LinkedIn: https://www.linkedin.com/company/tik-kobarid/
• YouTube: https://www.youtube.com/channel/UCFme-kw56fyFo2XbqJNackA


PROTECTION OF THE PERSONAL DATA OF CHILDREN
The websites, services and activity of TIK d.o.o. are intended for the general public.


If TIK d.o.o. carries out an activity where children under the age of 16 could participate, it will always seek consent from a parent or guardian prior to any submission of personal data of those under the age of 16.


HOW LONG DO WE STORE YOUR PERSONAL DATA?
We store your personal data for as long as is necessary to accomplish the purpose of its processing or until the consent to the processing of personal data for individual or all purposes of processing is withdrawn.
The retention periods for your personal data are indicated above along with the individual purposes of processing and for each processing of personal data separately.
After the retention period has expired, your personal data will be erased or anonymised and the documentation destroyed so that its contents can no longer be determined or reused.


THE PROVISION OF ACCURATE, COMPLETE AND UP-TO-DATE DATA
TIK d.o.o. strives to ensure that the personal data of individuals is complete, relevant, accurate and up-to-date. Complete, accurate, relevant and up-to-date data may be used solely for the purposes set out above for each individual processing.
ny processing other than that for which you have given us your consent is not permitted.
Please notify us in the event of any changes to your personal data. You can do so by clicking in the email or by notifying us at our electronic or physical address: gdpr@tik.si or TIK d.o.o., proizvodnja medicinskih pripomočkov, Goriška cesta 5b, 5222 Kobarid.


RIGHTS OF THE DATA SUBJECTS
You have the following rights in relation to personal data:
• right of access,
• right to the completion, rectification, block, erasure and restriction of processing,
• right to withdraw a given personal consent for the processing of personal data without prejudice to the lawfulness of the data processing carried out on the basis of the consent until its withdrawal.


You can exercise your rights listed above by sending a written request to: gdpr@tik.si or TIK d.o.o., Goriška cesta 5b, 5222 Kobarid or by using the web form available at the website of TIK d.o.o. to request access, completion, rectification, blocking or erasure of the personal data processed in connection with you. In the same way, you may at any time, permanently or temporarily, in whole or in part, withdraw your consent to the processing of personal data, if you have provided it.
A withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until its withdrawal.


CHANGES TO THE PRIVACY POLICY
TIK d.o.o. reserves the right to update its Privacy Policy from time to time in accordance with changes to the services, based on user feedback and due to changes in the regulations. When a change is made, the date of the last update is indicated at the end of the Privacy Policy.


In the event of significant changes or changes in the way TIK d.o.o. uses personal data, the latter will, prior to the implementation of these changes, inform users on the website or by email, where consent for email notifications is given.
TIK d.o.o. recommends that users regularly review this Policy to keep informed on how TIK d.o.o. protects their privacy.


ADDITIONAL INFORMATION
For additional information related to the processing of personal data or if you have any proposals for improvements, please contact us at our electronic or physical address: gdpr@tik.si or TIK d.o.o., Goriška cesta 5b, 5222 Kobarid.


This Privacy Policy applies until cancelled or amended.


TIK d.o.o.
Kobarid, 30th April 2019